Terms of Service
Last updated: August 4, 2026
These terms are provided as a good-faith description of how the service operates today, not a substitute for legal advice, and have not been reviewed by counsel.
The service
CacheVerifier provides an API and dashboard for verifying semantic cache hits and fine-tuning a tenant-specific verifier on your own feedback data, as described on our Docs page. Self-serve access (verify, feedback, fine-tune jobs) and the Health Check Report are provided free of charge; see Pricing for current status.
Billing, cancellation & refunds
Managed subscriptions (Growth, Scale) bill monthly in advance. You can cancel anytime from the Billing page — cancellation stops future renewals, but we don't refund the current billing period; you keep access through the end of the period you already paid for. Usage top-ups are a one-time purchase of prepaid credit and are non-refundable once applied to your account balance.
Your account
- You're responsible for the security of your account credentials and API keys.
- You must be legally able to enter into this agreement and provide accurate registration information.
- You're responsible for the content of any query/answer data you submit — don't submit data you don't have the right to use.
Acceptable use
Don't attempt to abuse, overload, or circumvent rate limits or authentication on the service; don't use it to process unlawful content; don't attempt to access another tenant's data or credentials.
Availability
The service is under active development. We don't currently offer a formal uptime SLA, and features (including pricing) may change as we validate the product. We'll do our best to communicate meaningful changes, but the service is provided "as is" without warranty of availability.
Your data & model ownership
You own the data you submit and the verifier models fine-tuned from it. We process that data solely to provide the service to you, as described in our Privacy Policy.
Termination
You may stop using the service and request account deletion at any time. We may suspend accounts that violate the acceptable-use terms above.
Contact
CacheVerifier is operated by Hong Kong Chongde Industrial Limited, Unit C, 15/F, Hua Chiao Commercial Centre, 678 Nathan Road, Mong Kok, Kowloon, Hong Kong.
Questions about these terms: [email protected]